Calling about my bill. It's not what agent advises me of. Also the BOGO deal is not on...

GetHuman741720's customer service issue with T-Mobile from June 2018

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The issue and preferred resolution, in GetHuman741720's own words:
Calling about my bill. It's not what agent advises me of. Also the BOGO deal is not on my account for the s*. Also my account was suppose to be on hold until the *th of June so it wont be interrupted
I trust that T-Mobile will make this right and come up with a resolution that is fair.
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T-Mobile

Customer service issue
Reported by GetHuman741720
Jun 2nd, 2018 - 18d ago
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Seen by 2 customers so far
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Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman741720 started working on this issue
Jun 2nd 8:13am