I have a question my iPhone * says blocked and cannot use on T-Mobile Network does this...

GetHuman-starbaby's customer service issue with T-Mobile from June 2018

Help with my T-Mobile issue
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
I have a question my iPhone * says blocked and cannot use on T-Mobile Network does this mean I can’t use T-Mobile prepaid services either..??
I trust that T-Mobile will make this right and come up with a resolution that is fair.
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T-Mobile

Customer service issue
Reported by GetHuman-starbaby
Jun 2nd, 2018 - 18d ago
I have an issue with T-Mobile too
Fixed
Seen by 12 customers so far
Similar issue to 273 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman-starbaby started working on this issue
Jun 2nd 7:09am
GetHuman-starbaby indicated the issue is not fixed yet.
Jun 2nd 9:19am
GetHuman-starbaby indicated the issue is not fixed yet.
Jun 2nd 9:20am
GetHuman-starbaby indicated the issue is not fixed yet.
Jun 2nd 3:04pm
GetHuman-starbaby indicated the issue is not fixed yet.
Jun 2nd 5:49pm