Hi. I recently bought a product called bond touch bracelet for me and my bf. The bracel...

GetHuman707537's customer service issue with T-Mobile from May 2018

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The issue in GetHuman707537's own words
Hi. I recently bought a product called bond touch bracelet for me and my bf. The bracelets hookup to your phones via Bluetooth. While my bf was trying to set up his he was supposed to get a confirmation number but his phone isn’t receiving the messages. I contacted the bond touch company and they said the problem is between google firebase and certain t mobiles like my boyfriends. Please help. My boyfriends phone number is *** (***) ***-*****
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T-Mobile

Customer service issue
Reported by GetHuman707537
May 22nd, 2018 - 6 mons ago
I have an issue with T-Mobile too
Fixed
Seen by 3 customers so far
Similar issue to 212 others
0 customers following this
Items needed
Account holder name
Phone number on account
Billing address
Email address
Last 4 digits of SSN
Pin/Password on account
Timeline
GetHuman707537 started working on this issue
May 22nd 1:49pm
GetHuman707537 indicated the issue is not fixed yet.
May 22nd 4:47pm