Sign up for autopay I was unable to verify the primary account holder

GetHuman625620's customer service issue with T-Mobile from April 2018

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Account holder name, Phone number on account, Billing address, Email address, Last 4 digits of SSN, and Pin/Password on account
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The issue in GetHuman625620's own words
Sign up for autopay I was unable to verify the primary account holder
To be able to sign up for autopay
I have an issue with T-Mobile too
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T-Mobile

T-mobile
Customer service issue
Reported by GetHuman625620
Apr 24th, 2018 - 5 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 8 customers so far
Similar issue to 2558 others
0 customers following this
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Timeline
GetHuman625620 started working on this issue
Apr 24th 7:12pm