text tone not working when my wife is texting me from her phone

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Customer service issue
Reported by GetHuman-gaetanco
Dec 28th, 2017 - 4 mons ago
I have an issue with T-Mobile too
Not resolved
Seen by 1 customer so far
Same issue as 0 others concurrently
GetHuman-gaetanco started working on this issue
Dec 28th, 2017 5:28pm