I started an account for my son and used the same email address as on my other account...

GetHuman2707929's Recover Account issue with Supercell from April 2019

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The issue in GetHuman2707929's own words
I started an account for my son and used the same email address as on my other account *****@***.com*My son got his account to level ** and had a hq of level * after a week and was getting * builders , his team was Voltron that had around **** fp and his team name was wamo*The problem is when I went to log in my account it asked if I wanted to use wamos base hq** so I said yes and now we can't get his account to come back up, we do have a email address we can use for his account separately and didn't know that was going to happen we figured if he was playing boom Beach he would log into his account and I would log into mine so can we find his account and just put it under his email address which is *****@***.com and that should solve any issues , thank you don

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Supercell

Recover Account issue
Reported by GetHuman2707929
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 6426 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder

Timeline

GetHuman2707929 started working on this issue
Apr 9th, 2019 5:01pm
GetHuman2707929 indicated the issue is not fixed yet.
Apr 11th, 2019 2:40am
GetHuman2707929 indicated the issue is not fixed yet.
Apr 11th, 2019 2:41am
GetHuman2707929 indicated the issue is not fixed yet.
Apr 12th, 2019 5:50pm