Made a cash deposit do not see it posted to my account

GetHuman602768's customer service issue with SunTrust Bank from April 2018

Help with my SunTrust Bank issue
The issue and preferred resolution, in GetHuman602768's own words:
The problem I ran into: Made a cash deposit do not see it posted to my account
I trust that SunTrust Bank will make this right and come up with a resolution that is fair.
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SunTrust Bank

Customer service issue
Reported by GetHuman602768
Apr 17th, 2018 - 3 mons ago
I have an issue with SunTrust Bank too
Not resolved
Seen by 18 customers so far
Similar issue to 267 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number
Timeline
GetHuman602768 started working on this issue
Apr 17th 8:27am
GetHuman602768 reviewed the items needed
Apr 17th 8:29am
GetHuman602768 shared this issue with others over email
Apr 17th 8:30am
GetHuman602768 indicated the issue is not fixed yet.
Apr 17th 11:45am