Hi, I sold my tickets on StubHub and sent pdf tickets by email. The tickets that I purc...

GetHuman3557726's customer service issue with StubHub from September 2019

Help with my StubHub issue
First: share to improve GetHuman3557726's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3557726 may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
The issue in GetHuman3557726's own words
Hi, I sold my tickets on StubHub and sent pdf tickets by email. The tickets that I purchased from broadway.com for Waitress only have a QR code and the row and seat numbers. Is that all that the buyer needs ? There is no serial number or ticket number and I just want to be sure that the buyer will have no problem with entry with the QR code

GetHuman3557726 did not yet indicate what StubHub should do to make this right.

How GetHuman3557726 fixed the problem

We are waiting for GetHuman3557726 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common StubHub customer problems.
What Do I Do If I'm Missing My Stubhub Order?How Do I Get Stubhub to Refund a Charge?
Do you have a customer issue as well?
We can help you get StubHub's attention and get better help faster. Tap below to get started.
Having StubHub issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3557726
Sep 9th, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 3979 others
0 customers following this


GetHuman3557726 started working on this issue
Sep 9th, 2019 12:13pm