I had spent extensive time and effort trying to get the expensive ticket that I had pur...

GetHuman-klynekla's customer service issue with StubHub from December 2018

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The issue in GetHuman-klynekla's own words
I had spent extensive time and effort trying to get the expensive ticket that I had purchased from you below. After several days I cancelled. Although I understand that it was not your fault, the negligence of the seller and the process caused me considerable time and wasted energy. I also had to cancel other parts of this planned trip: airfare and hotel. *As compensation, please provide a voucher credit towards my next purchase. Thank you*Order ************your email, **-** *****@***.com*Sorry about the problem with your order*Hi frederick,*Unfortunately, the seller was unable to deliver your tickets and we've canceled your order. We're working with the seller to ensure this doesn’t happen again. **your email **-** *****@***.com*I am sorry for the trouble with this cancelled order. If your buyer has not accepted these tickets please recall and transfer the tickets to *****@***.com.

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StubHub

Customer service issue
Reported by GetHuman-klynekla
Dec 29th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2196 others
0 customers following this

Timeline

GetHuman-klynekla started working on this issue
Dec 29th, 2018 10:16pm

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