I got tickets that I did not want ! I called immeadiatly after it sent me a order confi...

GetHuman-kenandb's customer service issue with StubHub from December 2018

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The issue in GetHuman-kenandb's own words
I got tickets that I did not want ! I called immeadiatly after it sent me a order confirmation and I told the person I talked to it was a mistake that I’m not sure how it happened . I was looking on your site comparing prices from other sites and saw tickets that I was curious about . After looking at the seats and section number and price I got the order confirmation saying that the tickets were purchased with my discover card account which was on file with my profile . I did not want to purchase these tickets now so I need help canceling the order . The tickets are in my flash seats account and I will send them back to you . If not I am going to dispute the charge with discover . I have bought tickets through your site before and was very satisfied with the service . This was a mistake and I need it taken care of by your service . Please help me !
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StubHub

Customer service issue
Reported by GetHuman-kenandb
Dec 5th, 2018 - 2 mons ago
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GetHuman-kenandb started working on this issue
Dec 5th, 2018 1:15am