I was looking to purchase tickets to see behemoth on November *th and when I selected t...

GetHuman-dpsutkow's customer service issue with StubHub from October 2018

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The issue in GetHuman-dpsutkow's own words
I was looking to purchase tickets to see behemoth on November *th and when I selected the band and location, it redirected me to a screen, asking how many tickets. I selected two and it instantly had tickets for me to choose from. I selected two and purchased them, to find out that it redirected me to a ticket page for San Francisco dates. I live in Indiana and in no way would I ever buy for that location. I called customer service and they told me everything would be fine and it is not. They charged me full price and said there's nothing I can do but sell. This situation is not financially stable for me and when a multi million dollar company can not reimburse for a mistake, I can not use them anymore. You've lost my business and I will spread my distain on all social media platforms.**Awful customer service and shame on you.
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Customer service issue
Reported by GetHuman-dpsutkow
Oct 19th, 2018 - 3 mons ago
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GetHuman-dpsutkow started working on this issue
Oct 19th, 2018 1:54pm