I was looking to purchase tickets to see behemoth on November *th and when I selected t...
GetHuman-dpsutkow's customer service issue with StubHub from October 2018
Help with my StubHub issue
First: share to improve GetHuman-dpsutkow's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-dpsutkow to get a StubHub rep on the line!
Always use the GetHuman Phone tocall StubHub. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-dpsutkow may need:
Name on account, Email on account, Phone number on account, Order number, and Last 4 digits of card used
The issue in GetHuman-dpsutkow's own words
I was looking to purchase tickets to see behemoth on November *th and when I selected the band and location, it redirected me to a screen, asking how many tickets. I selected two and it instantly had tickets for me to choose from. I selected two and purchased them, to find out that it redirected me to a ticket page for San Francisco dates. I live in Indiana and in no way would I ever buy for that location. I called customer service and they told me everything would be fine and it is not. They charged me full price and said there's nothing I can do but sell. This situation is not financially stable for me and when a multi million dollar company can not reimburse for a mistake, I can not use them anymore. You've lost my business and I will spread my distain on all social media platforms.**Awful customer service and shame on you.
GetHuman-dpsutkow did not yet indicate what StubHub should do to make this right.
I have an issue with StubHub too
How GetHuman-dpsutkow fixed the problem
We are waiting for GetHuman-dpsutkow to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.