Purchased a stubhub ticket and the barcode was invalid

GetHuman-aong's customer service issue with StubHub from September 2018

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The issue in GetHuman-aong's own words
The problem: Purchased a stubhub ticket and the barcode was invalid
GetHuman-aong did not yet indicate what StubHub should do to make this right.
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StubHub

Customer service issue
Reported by GetHuman-aong
Sep 16th, 2018 - 3 mons ago
I have an issue with StubHub too
Fixed
Seen by 21 customers so far
Similar issue to 1119 others
0 customers following this
Items needed
Name on account
Email on account
Phone number on account
Order number
Last 4 digits of card used
Timeline
GetHuman-aong started working on this issue
Sep 16th 5:30am
GetHuman-aong indicated the issue is not fixed yet.
Sep 17th 5:51am