I have square on my phone. Everything was fine and then it was not. When I try to use t...

GetHuman4328869's customer service issue with Square from February 2020

Help with my Square issue
The issue in GetHuman4328869's own words
I have square on my phone. Everything was fine and then it was not. When I try to use the chip after I put in the amount and charge the next page opens and there is no place for this to automatically charge. I try to put chip in but nothing happens. Yes it is charged. The page opes and at top it says split payment and gives me other options but no way to automatically just charge. I have had to do it manually but that is costing me to much money. I need help.
GetHuman4328869 did not yet indicate what Square should do to make this right.
How GetHuman4328869 fixed the problem
Finally , I just deleted square from my phone and later put it back on and after it updated everything seemed to work.
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Square

Customer service issue
Reported by GetHuman4328869
Feb 5th, 2020 - 2 mos ago
Fixed
GetHuman4328869 shared how to fix
Seen by 7 customers so far
Similar issue to 3775 others
0 customers following this
Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
Timeline
GetHuman4328869 started working on this issue
Feb 5th 12:34am
GetHuman4328869 indicated the issue is not fixed yet.
Feb 5th 5:27am
GetHuman4328869 indicated the issue is not fixed yet.
Feb 6th 11:50pm
GetHuman4328869 confirmed the issue is fixed. Hooray!
Feb 8th 5:40am