I sent $*** to JTLux but the payment was instead sent to JTLuxe. I attempted to cance...
GetHuman-kelison's Dispute a Charge issue with Square from November 2019
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Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-kelison's own words
I sent $*** to JTLux but the payment was instead sent to JTLuxe. I attempted to cancel the payment but the person accepted the payment right away. I asked for them to send the money back but they have not responded. I would like either the payment to be canceled, or reversed* or I would like the contact information for the person since it is a direct violation of CashApp policy to accept money from someone you do not know, as I will be pursuing this matter with an attorney.
GetHuman-kelison did not yet indicate what Square should do to make this right.
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