I sent $*** to JTLux but the payment was instead sent to JTLuxe. I attempted to cance...

GetHuman-kelison's Dispute a Charge issue with Square from November 2019

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-kelison's own words
I sent $*** to JTLux but the payment was instead sent to JTLuxe. I attempted to cancel the payment but the person accepted the payment right away. I asked for them to send the money back but they have not responded. I would like either the payment to be canceled, or reversed* or I would like the contact information for the person since it is a direct violation of CashApp policy to accept money from someone you do not know, as I will be pursuing this matter with an attorney.

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Square

Dispute a Charge issue
Reported by GetHuman-kelison
Nov 19th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 3912 others
0 customers following this

Timeline

GetHuman-kelison started working on this issue
Nov 19th, 2019 6:19pm
GetHuman-kelison indicated the issue is not fixed yet.
Nov 20th, 2019 12:20am