On ******* I made a purchase for $****.** on a square invoice from a seller, for ** gra...

GetHuman2613383's customer service issue with Square from March 2019

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The issue in GetHuman2613383's own words
On ******* I made a purchase for $****.** on a square invoice from a seller, for ** grams of scrap gold. I was not able to contact him and did not hear from him for * days. I emailed himseveral times to get a tracking number but all the emails came back as undeliverable. I emailed his business email and the same thing happened. He finally emailed me and said his wife just mailed the package. That was almost * weeks ago and NO PACKAGE andNO CONTACT from him. His name is: David Giguere, address is: Sullivan Rd. Brooks, ME. *****, His personal email is: *****@***.com His business email off the invoice is: *****@***.com. I'm tired of chasing and waiting and writing emails thatcome right back! This email to you is my last attempt before filing a complaint with BBB, and initiating legal action against both him and square. I am disabled and live on a small fixed income and the only way I can pay my bills is to buy and sell scrap to make ends meet. What he has done to me has hurt me and my family terribly. Please call me and help me to get my package, (or a refund) but truthfully, I really need the package because that's my only outside income source. I have all the documentationto back up hi scam including all the correspondence between us leading up to the sale and up until now. My name is, Robert P. Klein, *** Quincy Ave. Fort Pierce, FL. ***** Home phone: ***-****-****, cell: ***-***-****.Please call me TODAY so I know you receivedthis email. Thank you for your prompt attention, Bob
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Square

Customer service issue
Reported by GetHuman2613383
Mar 29th, 2019 - 6 mons ago
I have an issue with Square too
Not resolved
Seen by 8 customers so far
Similar issue to 8606 others
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Timeline
GetHuman2613383 started working on this issue
Mar 29th 3:29pm