i have a new square account. i deposited an amount from a client. the funds were susp...

GetHuman2043715's customer service issue with Square from January 2019

8 views
 | 
6745 similar
 | 
0 following
Help with my Square issue
First: share to improve GetHuman2043715's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman2043715 got the right customer help using our suggestion.
Before contacting them, items GetHuman2043715 may need:
Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
The issue in GetHuman2043715's own words
i have a new square account. i deposited an amount from a client. the funds were suspended. i responded to all the info that was sent me from the team. the funds were released. i deposited another amount from the same client and same amount. it was suspended. this is a client that i have been using for years. they sent me a notice to refund the funds due to their thinking the card is stolen. i have talked to my client and no stolen card.
GetHuman2043715 did not yet indicate what Square should do to make this right.
I have an issue with Square too
How GetHuman2043715 fixed the problem
We are waiting for GetHuman2043715 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Square's attention and get better help faster. Tap below to get started.
Having Square issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2043715 fixes it.
This email address isn't valid

Square

Customer service issue
Reported by GetHuman2043715
Jan 26th, 2019 - 3 mons ago
I have an issue with Square too
Not resolved
Seen by 8 customers so far
Similar issue to 6745 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2043715 started working on this issue
Jan 26th 2:04pm