I used you guys to pay for promo that I never received, he just reply to me basically s...

GetHuman-sharcara's customer service issue with Square from December 2018

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The issue in GetHuman-sharcara's own words
I used you guys to pay for promo that I never received, he just reply to me basically saying “I’m not refunding you the money, see you in court. Cash app, I will be speaking to a lawyer on Monday and I feel like you to should be included with the lawsuit because people think that because you don’t help with the returning of money, they can get away with taking someone’s money and laugh about it. I have sent you pictures of the conversation and no one has emailed me saying anything, I will make this matter very bigger then $*** because you (cash app) need to do a better job of protecting people that use you to send money for whatever reason and don’t get what they have paid for!
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Customer service issue
Reported by GetHuman-sharcara
Dec 2nd, 2018 - 6 mons ago
I have an issue with Square too
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Seen by 2 customers so far
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GetHuman-sharcara started working on this issue
Dec 2nd, 2018 2:57am