You cannot call Square Customer service without a Code that you can not get if account is closed.

GetHuman-dmnebras's customer service issue with Square from October 2018

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The issue in GetHuman-dmnebras's own words
Just talk to a representative. ... I cannot issue a refund to a credit card because my account is closed. i thought Square would automatically return the money to the credit card holder if the account was closed. You are still holding the money in my closed account and I cannot access it. Square must either refund the money to the card holder or reactivate my account so I can return the reserve.
There is now way to call them as a former customer.
I need them to return $**** to the card holder.
My card issuer has opened a fraud case because they feel as if Square is making it impossible for me to have the balance in my account returned to the card holder.
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Square

Square Merchant Account
Customer service issue
Reported by GetHuman-dmnebras
Oct 15th, 2018 - 4 years ago
Fixed
Seen by 10 customers so far
Similar issue to 3780 others
0 customers following this
Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address

Timeline

GetHuman-dmnebras started working on this issue
Oct 15th, 2018 11:34pm
GetHuman-dmnebras indicated the issue is not fixed yet.
Oct 15th, 2018 11:36pm

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