I'm trying to retrieve my funds that are currently sitting in my square account that ha...

GetHuman-lyr's customer service issue with Square from September 2018

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The issue in GetHuman-lyr's own words
I'm trying to retrieve my funds that are currently sitting in my square account that have been put on hold due to a refunded dispute. However im confused on how the hold is still active if the refund funds have been paid. I*m trying to speak to human at square to discuss this issue and have my funds transferred into my connected bank account. I cannot reach them over the phone without a customer code but there is no instructions on how to get a customer code.
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Square

Customer service issue
Reported by GetHuman-lyr
Sep 27th, 2018 - 24d ago
I have an issue with Square too
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Timeline
GetHuman-lyr started working on this issue
Sep 27th 9:02pm