Before contacting them, items GetHuman-genienbr may need:
Name on account, Email address, Phone number, Last 4 digits of SSN, and Billing address
The issue in GetHuman-genienbr's own words
on may **st I sent a payment of **.** to Hebert Jones and he did not receive the payment. I realized I sent it to his phone number and not his emai address,once I sent it through email address he received it immediately.when I called into my bank to check my transaction squre cash took the **.** out on May **st and ay **nd,but Herbert only received the **.oo one time and it was never returned to my account...
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