I am waiting on a refund from one of your customers. They said it was sent a week ago a...

GetHuman-krystist's refund request issue with Square from April 2018

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The issue and preferred resolution, in GetHuman-krystist's own words:
I am waiting on a refund from one of your customers. They said it was sent a week ago and the hold up is you. Can you clarify or tell me how long it takes to process a refund?
I trust that Square will make this right and come up with a resolution that is fair.
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Square

refund request issue
Reported by GetHuman-krystist
Apr 27th, 2018 - 3 mons ago
I have an issue with Square too
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Seen by 4 customers so far
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Items needed
Name on account
Email address
Phone number
Last 4 digits of SSN
Billing address
Timeline
GetHuman-krystist started working on this issue
Apr 27th 11:37am