Square Cash money deducted, but not credited to my account

GetHuman-mthiele's customer service issue with Square Cash from July 2018

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Help with my Square Cash issue
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The issue in GetHuman-mthiele's own words
Receive money through square cash ... I have two issues:* - My app interface on my phone does not show my activity listed across the top with my contacts. Also, it doesnt show the history of money received, it only shows money sent.*- On Thursday a contact sent me $*** and I received notification via text, but when I went to my "Cash Out" there was no money, and according to my contacts bank account, the money was pulled from his account. He sent me his bank statement for my verification. PLEASE HELP!!
They are stealing money because they deducted from contact account, but did not deposit into my account
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Square Cash

Square Cash
Customer service issue
Reported by GetHuman-mthiele
Jul 1st, 2018 - a yr ago
I have an issue with Square Cash too
Seen by 7 customers so far
Similar issue to 1664 others
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
GetHuman-mthiele started working on this issue
Jul 1st, 2018 11:38pm
GetHuman-mthiele indicated the issue is not fixed yet.
Jul 2nd, 2018 2:47pm
GetHuman-mthiele indicated the issue is not fixed yet.
Jul 3rd, 2018 12:42am