My child sent some one I do not know money into their cash app account however my bank...

GetHuman-kieshapa's customer service issue with Square Cash from May 2018

Help with my Square Cash issue
The issue in GetHuman-kieshapa's own words
My child sent some one I do not know money into their cash app account however my bank cannot dispute it because it was a cash transaction the recipient now closed out they account with cash which seems like fraud you guys are getting over on ppl but not helping to investigate I took many of steps with the bank and I'm sure u guys are aware that they cannot dispute matter like this because u guys have no codes no way of anyone to contact u I need a thorough investigation because I need my funds returned to me this is a serious matter
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Square Cash

Customer service issue
Reported by GetHuman-kieshapa
May 22nd, 2018 - 6 mons ago
I have an issue with Square Cash too
Fixed
Seen by 6 customers so far
Similar issue to 675 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman-kieshapa started working on this issue
May 22nd 2:44pm
GetHuman-kieshapa indicated the issue is not fixed yet.
May 23rd 3:53pm