my phone is not working @ all. I believe sprint has mixed up my phone with my husband...

GetHuman-evince's Device Support issue with Sprint from August 2020

Help with my Sprint issue
First: share to improve GetHuman-evince's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-evince may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman-evince's own words
my phone is not working @ all. I believe sprint has mixed up my phone with my husband's phone number. there is a message saying to call sprint to unlock your device. It's says wrong sims call as well. not sure what is going on bu I need my phone to be up & working today.

GetHuman-evince did not yet indicate what Sprint should do to make this right.

How GetHuman-evince fixed the problem

We are waiting for GetHuman-evince to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Sprint's attention and get better help faster. Tap below to get started.
Having Sprint issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Sprint

Device Support issue
Reported by GetHuman-evince
Aug 30th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1389 others
0 customers following this

Timeline

GetHuman-evince started working on this issue
Aug 30th, 2020 12:54pm