I am Manjulika Singh from ** Moorfoot way, Bearsden, Glasgow, UK with post code G** *RL...

GetHuman-dsinghm's Refund a Charge issue with Spotify from January 2020

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The issue in GetHuman-dsinghm's own words
I am Manjulika Singh from ** Moorfoot way, Bearsden, Glasgow, UK with post code G** *RL. *I started Spotify subscription from ** Mach **** with email as manjulika*@skyThis email caused some problems and I decided to change my email to *****@***.com and cancelled Spotify subscription from my account with last * digits as **** on ** August ****. Last * subscriptions were paid on ** August and ** August ****. During this period I had no access to Spotify premium. I started paying subscription from ** October through ** Nov, Dec and January but could not have access to my subscribed Spotify and my emails as *****@***.com and *****@***.com were also not working. When I try to use 'Alexa' software to access Spotify premium, it says that I have no access to Spotify Premium as there was no valid subscription paid. Would you please cancel *withhold my current Spotify subscription being paid via Marbles Credit card and refund my money for all that period when I had no access to Spotify Premium despite having paid the subscription regularly. Kindly change my email address from Sky to gmail as *****@***.com and let me know. I will then try to login and start up a new subscription if the system starts working.*Looking forward to hearing from you as soon as possible.

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Spotify

Refund a Charge issue
Reported by GetHuman-dsinghm
Jan 28th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 9031 others
0 customers following this

Timeline

GetHuman-dsinghm started working on this issue
Jan 28th, 2020 11:03pm

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