I am trying to find a contact to let them know that my experience with Spotify has been...

GetHuman3359061's customer service issue with Spotify from August 2019

Help with my Spotify issue
First: share to improve GetHuman3359061's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3359061 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman3359061's own words
I am trying to find a contact to let them know that my experience with Spotify has been less than satisfactory. I only recently became aware that others do not have the same problem as I have had from the beginning of my time with Spotify. Almost every song that I play whether online, or downloaded has marked breaks in the music for *-* seconds. A song will be playing and then there is a *-* second break with silence. The song then resumes as though the break had not taken place. This happens on **% of the songs on my playlists. I have tried adjusting the quality level of downloads and this has not made a difference. This is an unacceptable experience. What is the problem? and why do others not have this problem? Could my link with the app be corrupted? or? I would appreciate your immediate attention to this problem, as I have dealt with it for *months of this subscription. I see a note at the bottom of this page saying that you are unable to respond inidividually. What then am I supposed to do? Who and how do I contact a respresentative to correct this situation? *Susan J Talbot *****@***.com

GetHuman3359061 did not yet indicate what Spotify should do to make this right.

How GetHuman3359061 fixed the problem

We are waiting for GetHuman3359061 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman3359061
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 43145 others
0 customers following this

Timeline

GetHuman3359061 started working on this issue
Aug 2nd, 2019 9:48pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers