Previously I signed up for Spotify premium * months for .** or whatever. Right after I...

GetHuman-turbozga's Refund a Charge issue with Spotify from May 2019

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The issue in GetHuman-turbozga's own words
Previously I signed up for Spotify premium * months for .** or whatever. Right after I signed up for that, my phone was stolen.** for some reason, I have not gotten premium, as I am still receiving annoying advertisements every ** min or so. I was able to chat with someone yesterday, whom determined I was never charged for the .** deal. He told me I could just sign up for premium now. Which I tried to do earlier When it offered the same deal as before. You clicked on it, it charged my credit card for $*.** or something, then immediately informed me that I already had utilized that offer, and said if I want premium then I have to pay the $*.**. Basically I was charged for a deal I never was able to use, even the first time I attempted to get it, AND then ALSO got charged the full price immediately after. I am a bit apprehensive to continue trusting that I will be properly charged if I subscribe to this fiasco. Danielle Garner

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Spotify

Refund a Charge issue
Reported by GetHuman-turbozga
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 35906 others
0 customers following this

Timeline

GetHuman-turbozga started working on this issue
May 22nd, 2019 8:47am