One random day another person*computer gained access to my account and all my playlists...
GetHuman2961897's Account Access issue with Spotify from May 2019
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Name on the account, Your date of birth, Zip code on the account, and Email address on the account
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2961897's own words
One random day another person*computer gained access to my account and all my playlists were deleted. I select "listen on this iphone" and whoever has my account info is taking over my spotify every time - kicking me off. However, my account information in the settings section is completely the same, but someone else is utilizing and controlling the account, and all my playlists are gone yet I'm still following the same people that I was. My account username is "Chriscardiofitness" and my screen name is "Chris LeSchieffer". It seems to me that someone hacked my data and I'd like to cancel this account and ensure that my data is wiped. I'd love to get my playlists back, but I'd really LOVE for this person to not have access to all the personal information you collect. **Please advise. *Thanks,*Chris
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