Re ref POAC***CF* paying £*.** monthly on my credit card Mrs Rosemary A Wilson. We are...

GetHuman2952703's Cancel Account issue with Spotify from May 2019

Help with my Spotify issue
The issue in GetHuman2952703's own words
Re ref POAC***CF* paying £*.** monthly on my credit card Mrs Rosemary A Wilson. We are finding monthly payments on our credit card re the above to Spotify. I don’t know how this came about. I don’t seem to have an account or any details so hit a brick wall when trying to contact. Please we want to stop these payments immediately. If I have an account, I don’t know how to gain access to it and there is no other way in. Please help me resolve this. I am not demanding refund, but just to cancel the account and all future payments . Thanks.

GetHuman2952703 did not yet indicate what Spotify should do to make this right.

I have an issue with Spotify too
How GetHuman2952703 fixed the problem
Through various means on help page I found my way to a chat page. Was able to communicate directly and got it all sorted. You have to be determined and patient. I also got an email transcript of the chat as proof so that if there is a repeat I can produce it as evidence.
Please help with my Spotify issue
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How Do I Reset My Spotify Account If I No Longer Have the Email Account Associated with My Account?How Do I Change My Language on Spotify?How Do I Save My Spotify Playlist to an Sd Card?How Do I Add Local Files to My Playlist on Spotify?What Do I Do If I Can't Change Payment Credit Card Info on Spotify?
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Our credit card we used to pay for Spotify changed and we need to add the new card.Put in credit card number to pay monthly bill on Spotify how do I submit my payme...I have been using credit card "A" to pay my monthly Spotify dues and I want to sw...PLEASE!!! Need to contact Spotify to change credit card number for monthly billingCredit card was charged $**.**. I am on spotify free and should not be charged mo...My credit card was charged $*.** from Spotify. I don’t use Spotify and would love...We are paying monthly for Spotify but when I purchased a new phone Spotify did no...I do not have a spotify account but my credit card is being charged a spotify mon...
FIX: Called my credit card company. They took care of itMy credit card is being charged monthly by Spotify. I don't have a Spotify accoun...
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Spotify

Cancel Account issue
Reported by GetHuman2952703
May 20th, 2019 - 4 years ago
I have an issue with Spotify too
Fixed
GetHuman2952703 shared how to fix
Seen by 12 customers so far
Similar issue to 35679 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account

Timeline

GetHuman2952703 started working on this issue
May 20th, 2019 11:05am
GetHuman2952703 indicated the issue is not fixed yet.
May 20th, 2019 4:25pm
GetHuman2952703 indicated the issue is not fixed yet.
May 20th, 2019 4:54pm
GetHuman2952703 indicated the issue is not fixed yet.
May 20th, 2019 5:03pm
GetHuman2952703 confirmed the issue is fixed. Hooray!
May 21st, 2019 1:44pm

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