Re ref POAC***CF* paying £*.** monthly on my credit card Mrs Rosemary A Wilson. We are...
GetHuman2952703's Cancel Account issue with Spotify from May 2019
Help with my Spotify issue
The issue in GetHuman2952703's own words
Re ref POAC***CF* paying £*.** monthly on my credit card Mrs Rosemary A Wilson. We are finding monthly payments on our credit card re the above to Spotify. I don’t know how this came about. I don’t seem to have an account or any details so hit a brick wall when trying to contact. Please we want to stop these payments immediately. If I have an account, I don’t know how to gain access to it and there is no other way in. Please help me resolve this. I am not demanding refund, but just to cancel the account and all future payments . Thanks.
GetHuman2952703 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman2952703 fixed the problem
Through various means on help page I found my way to a chat page. Was able to communicate directly and got it all sorted. You have to be determined and patient. I also got an email transcript of the chat as proof so that if there is a repeat I can produce it as evidence.
Please help with my Spotify issue
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GetHuman2952703 confirmed the issue is fixed. Hooray!
May 21st, 2019 1:44pm
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