My name is Michael Cobb and I have a Premium Spotify account but I cannot login and pas...

GetHuman-revcobb's customer service issue with Spotify from March 2019

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The issue in GetHuman-revcobb's own words
My name is Michael Cobb and I have a Premium Spotify account but I cannot login and password reset does not find my email address. The email addresses I use are *****@***.com and *****@***.com. After several attempts the messages I get suggest that I might have signed up via Facebook but I dropped my Facebook page years ago and cannot reactivate my Facebook page. I have been a Spotify customer for many years and I find it extremely frustrating that I cannot access my account to make changes. If my account is associated with Facebook I'd like to cancel and initiate a new Premium Spotify account with the Hulu package. I also already have Hulu but would like to combine my accounts under Spotify Premium if possible. Your prompt reply with a solution would be greatly appreciated. Thank you.
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Customer service issue
Reported by GetHuman-revcobb
Mar 13th, 2019 - 5 mons ago
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