I authorize the charge at one point and now I don't have contact with these people anymore and I don't know the information to stop the billing and I need the billing stop so I can get my money back for this last payment

GetHuman-tiasabo's customer service issue with Spotify from August 2018

Help with my Spotify issue
The issue in GetHuman-tiasabo's own words
Take my card off of somebody's account that I have no information for and to get my money back ... I don't have contact with the person who has Spotify I don't know the email account that they are using but I need to cancel my card before I put a dispute on my card and get a brand new one. Somebody needs to get back to me by today so I can get my money back or else I will be putting a dispute on it. I have tried contacting and I cannot find any information as to how I can get any information that is on my card I've gone through the help thing
It's frustrating when there is no phone number to get in contact with a human being
I want my card number taken off the account but I don't have the account information the email the password the date of birth nothing
It's not my account I was paying for somebody else
I've been looking for a phone number for over a month now and I can't find a phone number and I'm about to put a dispute through the bank for the last * months.. my issue has not been salt I need information as to how to solve this ASAP or I'm calling my bank
I have an issue with Spotify too
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Spotify

Spotify music
Customer service issue
Reported by GetHuman-tiasabo
Aug 1st, 2018 - 9 mons ago
I have an issue with Spotify too
Fixed
Seen by 19 customers so far
Similar issue to 8797 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-tiasabo started working on this issue
Aug 1st, 2018 5:39pm
GetHuman-tiasabo indicated the issue is not fixed yet.
Aug 1st, 2018 5:41pm
GetHuman-tiasabo shared this issue with others over email
Aug 1st, 2018 6:05pm
GetHuman-tiasabo indicated the issue is not fixed yet.
Aug 1st, 2018 6:40pm
GetHuman-tiasabo indicated the issue is not fixed yet.
Aug 1st, 2018 6:41pm
GetHuman-tiasabo indicated the issue is not fixed yet.
Aug 1st, 2018 6:42pm
GetHuman-tiasabo indicated the issue is not fixed yet.
Aug 1st, 2018 6:43pm
GetHuman-tiasabo indicated the issue is not fixed yet.
Aug 1st, 2018 6:45pm
GetHuman-tiasabo shared this issue with friends on Facebook
Aug 1st, 2018 6:46pm
GetHuman-tiasabo shared this issue with others over email
Aug 1st, 2018 6:46pm
GetHuman-tiasabo indicated the issue is not fixed yet.
Aug 1st, 2018 6:46pm
GetHuman-tiasabo indicated the issue is not fixed yet.
Aug 1st, 2018 6:55pm
GetHuman-tiasabo indicated the issue is not fixed yet.
Aug 2nd, 2018 11:18pm