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Before contacting them, items GetHuman-hajialia may need:
Name on booking, Booking reference, and Email on booking
The issue in GetHuman-hajialia's own words
We have been frustrated by a lack of action by Spirit AL staff and need an URGENT resolution. Basically, we wanted to modify our two reservation (OFWYJA, WEY*GG) and based on last conversation with Spirit airline billing folks they were going to correct their record so that we could modify our flights. This was confirmed by Spirit AL staff on a three way call with Bank of America and us. BOFA confirmed that there is no money owed by us to Spirit AL. Unfortunately the issue is still not corrected by your staff and we are still waiting. Thank you!
GetHuman-hajialia did not yet indicate what Spirit should do to make this right.
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