Due to a medical issue, my husband has cancer and needs a new treatment which prohibi...

GetHuman-whelanp's customer service issue with Spirit from November 2018

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The issue in GetHuman-whelanp's own words
Due to a medical issue, my husband has cancer and needs a new treatment which prohibits him from flying for at least * months., I have to cancer our flight for tomorrow. I was hoping for a refund but was told by customer service I could only get a voucher that had to be used by ***** which of course we cannot do. If I did get the voucher could I give that to someone else.**Thank you,**Margaret Whelan
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Spirit

Customer service issue
Reported by GetHuman-whelanp
Nov 2nd, 2018 - a mon ago
I have an issue with Spirit too
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Seen by 1 customer so far
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Timeline
GetHuman-whelanp started working on this issue
Nov 2nd 1:41pm