When I was making a reservation through my account for two people, I kept getting incen...

GetHuman973489's customer service issue with Spirit from August 2018

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The issue in GetHuman973489's own words
When I was making a reservation through my account for two people, I kept getting incentives to purchase the $* fare club, saying that "any members" on my reservation would receive the discount. Bought the club, only to find out that my "any", the advertisement meant "none" if I wasn't on the reservation. Why was I receiving these incentives if they weren't applicable to the reservation? I had even input the passengers information, and it was clearly not me. I'm a loyal Spirit flyer, and am mostly disappointed in the misleading advertising and would like this purchase reversed. Thank you.
GetHuman973489 did not yet indicate what Spirit should do to make this right.
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Customer service issue
Reported by GetHuman973489
Aug 9th, 2018 - 7 mons ago
I have an issue with Spirit too
Not resolved
Seen by 3 customers so far
Similar issue to 1292 others
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Items needed
Name on booking
Booking reference
Email on booking
GetHuman973489 started working on this issue
Aug 9th, 2018 11:55pm