When I was making a reservation through my account for two people, I kept getting incen...

GetHuman973489's customer service issue with Spirit from August 2018

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The issue in GetHuman973489's own words
When I was making a reservation through my account for two people, I kept getting incentives to purchase the $* fare club, saying that "any members" on my reservation would receive the discount. Bought the club, only to find out that my "any", the advertisement meant "none" if I wasn't on the reservation. Why was I receiving these incentives if they weren't applicable to the reservation? I had even input the passengers information, and it was clearly not me. I'm a loyal Spirit flyer, and am mostly disappointed in the misleading advertising and would like this purchase reversed. Thank you.
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Spirit

Customer service issue
Reported by GetHuman973489
Aug 9th, 2018 - 7 mons ago
I have an issue with Spirit too
Not resolved
Seen by 3 customers so far
Similar issue to 1292 others
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Items needed
Name on booking
Booking reference
Email on booking
Timeline
GetHuman973489 started working on this issue
Aug 9th, 2018 11:55pm