When I was making a reservation through my account for two people, I kept getting incen...
GetHuman973489's customer service issue with Spirit from August 2018
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The issue in GetHuman973489's own words
When I was making a reservation through my account for two people, I kept getting incentives to purchase the $* fare club, saying that "any members" on my reservation would receive the discount. Bought the club, only to find out that my "any", the advertisement meant "none" if I wasn't on the reservation. Why was I receiving these incentives if they weren't applicable to the reservation? I had even input the passengers information, and it was clearly not me. I'm a loyal Spirit flyer, and am mostly disappointed in the misleading advertising and would like this purchase reversed. Thank you.
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