We are vacationing in Myrtle Beach S.C and Booked one way flight from MYR to DTW last e...

GetHuman-bajc's customer service issue with Spirit from July 2018

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The issue in GetHuman-bajc's own words
We are vacationing in Myrtle Beach S.C and Booked one way flight from MYR to DTW last evening due to a family member in critical condition. He passed this morning before we could fly on flight ***, *******. We will be returning to our home instead to make funeral arrangements, and driving with the family within the next two weeks to attend his funeral.*We are requesting a full refund on the credit card used for this travel. We were advised by your Manager "Miquel" Emp * ***** to submit the death certificate documentation to you. It will take a couple days to obtain this document as he just passed this morning.
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Spirit

Customer service issue
Reported by GetHuman-bajc
Jul 28th, 2018 - 10 mons ago
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Seen by 7 customers so far
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Items needed
Name on booking
Booking reference
Email on booking
Timeline
GetHuman-bajc started working on this issue
Jul 28th, 2018 4:18pm
GetHuman-bajc indicated the issue is not fixed yet.
Jul 29th, 2018 2:01am