Hi, good afternoon. The reason I’m contacting Snapchat is only because I’ve lost my lov...

GetHuman-daiseyph's customer service issue with Snapchat from May 2018

Help with my Snapchat issue
The issue in GetHuman-daiseyph's own words
Hi, good afternoon. The reason I’m contacting Snapchat is only because I’ve lost my loved one. My one and only, track star runner hamster name Bubbas. She was always on my Snapchat stories , and every snap story I record and took of her, would be saved on my memories. I’ve had my Snapchat account ( Ayee*pham) for almost * years until one day it logged me out.... and of course I would forgot my password. I recently made a new account ( Daisey.ghoul) and had some of her videos and pictures on my memories but not much like I had on my other account (Ayee*pham). I was wondering if Snapchat can help me get back my old account so I can have more pictures and videos of her* she meant so much to me. I give permission for Snapchat to view some of my pictures on my memories and compare and contrast that Ayee*pham was really my old account. Please contact me back as soon as possible* I really miss her and can’t wait to see the snap of my first day getting my little Bubbas. Thank you for reading.
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Customer service issue
Reported by GetHuman-daiseyph
May 12th, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 8 customers so far
Similar issue to 24 others
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Timeline
GetHuman-daiseyph started working on this issue
May 12th, 2018 11:19pm
GetHuman-daiseyph indicated the issue is not fixed yet.
May 14th, 2018 12:20am
GetHuman-daiseyph indicated the issue is not fixed yet.
May 14th, 2018 5:41am
GetHuman-daiseyph indicated the issue is not fixed yet.
May 15th, 2018 12:03am
GetHuman-daiseyph indicated the issue is not fixed yet.
May 16th, 2018 1:56am