Hello, this is Natasha from Victoria Park New World we have an issue with one of your s...

GetHuman1619728's customer service issue with Skype from November 2018

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Help with my Skype issue
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GetHuman1619728's next move: go to the Skype help center.
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The issue in GetHuman1619728's own words
Hello, this is Natasha from Victoria Park New World we have an issue with one of your skype calling cards. Apparently it is already expired, however the customer brought it yesterday and the card it self has no expiry date on it to indicate this. The customer has already contacted you about this issue (job ***********) and was told to come back to our retailer. However, we cannot give a refund for a product that a) we are not certain is expired, b) and that we aren’t certain hasnt been used. As a store we have never had any issues with your products before and if this issue cannot be resolved we will be discontinuing your stock, we cannot have these issue especially around Christmas. We would appreci If you resolved this issue.
GetHuman1619728 did not yet indicate what Skype should do to make this right.
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Skype

Customer service issue
Reported by GetHuman1619728
Nov 25th, 2018 - 10 mons ago
I have an issue with Skype too
Not resolved
Seen by 2 customers so far
Similar issue to 3836 others
0 customers following this
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Timeline
GetHuman1619728 started working on this issue
Nov 25th, 2018 1:26am