I can't make a call to my Skype contacts when I use my personal account. It keeps on sa...
GetHuman-knoyfud's customer service issue with Skype from November 2018
40 views | 3787 similar | 0 following
Help with my Skype issue
First: share to improve GetHuman-knoyfud's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-knoyfud's next move: find and follow the right step-by-step guide.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-knoyfud will need to dig through the advice provided by Skype, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-knoyfud can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Skype has better answers for you: Skype Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-knoyfud may need:
Name, Billing address, Email Address, and Password
The issue in GetHuman-knoyfud's own words
I can't make a call to my Skype contacts when I use my personal account. It keeps on saying "Your connection is too weak. Please try again later." (Skype to Skype calls)**OS: MacOS Mojave**Device: Macbook Pro ****Skype Version: *.**.*.** (Skype says it's the latest version)**I tried using my boss's Skype account on the same computer and I was able to make calls to Australian Phone numbers.**I checked the firewall, Skype is not blocked. I can browse the net, stream netflix with no problems. SpeedTest says Ping is ** ms, Download **.** Mbps, Upload *Mbps. I tried making a call next to my router, same problem. **I can make Skype calls to the same contacts using an Android Phone and an iPhone. I've restarted my router * times, laptop, * times, uninstalled*reinstalled Skype twice.**What else do I need to do to fix this?
GetHuman-knoyfud did not yet indicate what Skype should do to make this right.
I have an issue with Skype too
How GetHuman-knoyfud fixed the problem
We are waiting for GetHuman-knoyfud to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.