Please help me, as skype have totally confused me! I had a skype account for years and...

GetHuman1337421's customer service issue with Skype from October 2018

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The issue in GetHuman1337421's own words
Please help me, as skype have totally confused me! I had a skype account for years and my name was - jill.gaisford* then one day I tried to get onto skype as usual and 'it' told me to create an account?!*? I am a struggling silver surfer, so I didn't understand why, but I created an account and found that skype had deleted all my contact list. I was FURIOUS and struggled to use skype, but gradually built up a few contacts and a friend told me that they 'found me' under Elise Gaisford. I put money on my 'new account'. Recently I had a message that my account would be closed (or something like that) as I hadn't used it and the money 'frozen'. Thanks to skype messing everything up, I now have * accounts and money on both! Please, please sort this out, so I have one account, with my original contacts, and amalgamate the money, which (through no fault of mine) is in * accounts. I would like to talk to someone, if possible. I definitely would like this sorted out asap please.
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Skype

Customer service issue
Reported by GetHuman1337421
Oct 13th, 2018 - a mon ago
I have an issue with Skype too
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Seen by 2 customers so far
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Timeline
GetHuman1337421 started working on this issue
Oct 13th 10:28am