My skype account is blocked due to i tried to login many times. I fogot password to rec...

GetHuman-minhhien's customer service issue with Skype from June 2018

6 views | 974 similar | 0 following
Help with my Skype issue
GetHuman-minhhien's next move: find and follow the right step-by-step guide.
Skype doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-minhhien will need to dig through the advice provided by Skype, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-minhhien can let us know if they help or not.
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-minhhien's own words
My skype account is blocked due to i tried to login many times. I fogot password to recover my account but i always received email with content as below:*Your security is important to us*Recently, we received several requests to gain access to *****@***.com. Unfortunately, we were unable to verify your ownership using the information that was provided. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and our careful account recovery process is intended to protect you from any possible malicious activity.**I beleive that I provied corrrect information. It's skype account for my work. I cannot lose it. I so uncomfortable because fogot password didnt work for me. what shoud i do now?

GetHuman-minhhien did not yet indicate what Skype should do to make this right.

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Skype

Customer service issue
Reported by GetHuman-minhhien
Jun 16th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 974 others
0 customers following this
Items needed
Name
Billing address
Email Address
Password

Timeline

GetHuman-minhhien started working on this issue
Jun 16th, 2018 1:29pm
GetHuman-minhhien indicated the issue is not fixed yet.
Jun 16th, 2018 3:24pm

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