I had Skype installed some years ago and it functioned very well. Recently I tried to a...

GetHuman661007's Account Access issue with Skype from May 2018

Help with my Skype issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman661007's own words
I had Skype installed some years ago and it functioned very well. Recently I tried to access Skype and it did not recognize my Skype name or password. I was never able to get into my original Skype which had some of my money stored as well as access to my credit account. I have started again with Skype and it did except a $** deposit into my account however I am not able to get into that account * make a phone call or Skype to California so that I can see my niece and nephews. This is very disturbing and I am confused as to some of the messages I get. For instance, I put in my Skype name and password and then it asks for my Microsoft name and password which I enter and also is not recognized. This is not acceptable and I am trying to be as calm as possible fully realizing that I am not a hundred percent computer savvy. I sincerely hope I will get some sort of response or help to resolve my situation.
GetHuman661007 did not yet indicate what Skype should do to make this right.
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Skype

Account Access issue
Reported by GetHuman661007
May 6th, 2018 - a yr ago
I have an issue with Skype too
Not resolved
Seen by 6 customers so far
Similar issue to 6616 others
0 customers following this
Items needed
Name
Billing address
Email Address
Password
Timeline
GetHuman661007 started working on this issue
May 6th, 2018 5:07pm
GetHuman661007 indicated the issue is not fixed yet.
May 6th, 2018 6:17pm
GetHuman661007 indicated the issue is not fixed yet.
May 6th, 2018 6:17pm
GetHuman661007 indicated the issue is not fixed yet.
May 7th, 2018 6:09pm