I was charged $** for a deposit and I never received the deposit back

GetHuman4136003's Overcharge/Strange charge issue with Sheraton Hotels from December 2019

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Before contacting them, items GetHuman4136003 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman4136003's own words
The problem: I was charged $** for a deposit and I never received the deposit back

GetHuman4136003 did not yet indicate what Sheraton Hotels should do to make this right.

How GetHuman4136003 fixed the problem

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Sheraton Hotels

Overcharge/Strange charge issue
Reported by GetHuman4136003
Dec 22nd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 8 others
0 customers following this

Timeline

GetHuman4136003 started working on this issue
Dec 22nd, 2019 2:01am

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