I was refunded the price of my tickets on saturday, but that only supposed to happen if...

GetHuman-kcarabal's customer service issue with SeatGeek from March 2021

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The issue in GetHuman-kcarabal's own words
I was refunded the price of my tickets on saturday, but that only supposed to happen if my tickets were not selected for opening day. I called the New York Mets to verify if they selected the **% capacity people that are allowed to go to the game and they have not yet, but soon they will select. I would like seatgeek to honor what was agreed upon and hold my tickets until the selection process hopefully picks the tickets or not. In addition, I would like the seat numbers to verify with the mets to make sure my tickets were not selected.

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Customer service issue
Reported by GetHuman-kcarabal
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 666 others
0 customers following this

Timeline

GetHuman-kcarabal started working on this issue
Mar 22nd 2:37pm