What happens if my tickets are invalid or counterfeit?
Asked a year ago
If you purchase tickets through SeatGeek and they turn out to be invalid or counterfeit, we've got you covered. Our FanProtect Guarantee ensures that you will receive a full refund. We pride ourselves on partnering with reliable sellers who meet our stringent standards. However, if something does go wrong, contact our customer support team immediately. We will work diligently to rectify the situation, finding replacement tickets or issuing a refund promptly. We take ticket validity seriously and strive to provide a secure platform for all transactions. Rest assured, your ticket-buying experience with SeatGeek is protected by our FanProtect Guarantee, ensuring you never have to worry about being left with invalid or counterfeit tickets.
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