My fridge was fixed in September *, **** by a third party (Polar Air) sent by Sears.*Th...

GetHuman-manoloro's customer service issue with Sears from November 2020

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The issue in GetHuman-manoloro's own words
My fridge was fixed in September *, **** by a third party (Polar Air) sent by Sears.*They put a new compressor in my fridge.*Polar Air * ***-***-*****They told me to contact Sears to request my food loss.**I've been calling Sear Customer Service since September claiming the food loss, but they are telling me that they didn't fixed anything in my fridge and therefore I can't claim the food loss.*This is totally unacceptable because I'm entitle to the claim of food loss of $***, because they really fixed my fridge by putting a new compressor.*I need your assistance to solve this in a timely manner*Your help is appreciated**Manuel Roman****-***-****

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Sears

Customer service issue
Reported by GetHuman-manoloro
Nov 4th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1940 others
0 customers following this

Timeline

GetHuman-manoloro started working on this issue
Nov 4th, 2020 7:26pm