I purchased a Sole F** Treadmill form Sears October ****. It stopped working and I hir...

GetHuman-smithcup's Device Support issue with Sears from August 2020

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The issue in GetHuman-smithcup's own words
I purchased a Sole F** Treadmill form Sears October ****. It stopped working and I hired a treadmill specialist to look at it. After checking the treadmill and consulting with Sole over the phone they concluded that the deck needed to be replaced. This treadmill comes with a lifetime warranty on the motor and the deck. When Sole heard that I had purchased the treadmill form Sears they said I had to go through Sears for the part. I sent an email message to sears and go no answer. When I try calling I am told I have the wrong department. How to I get hold of Sears about this?

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Sears

Device Support issue
Reported by GetHuman-smithcup
Aug 3rd, 2020 - 7 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 1759 others
0 customers following this

Timeline

GetHuman-smithcup started working on this issue
Aug 3rd, 2020 9:09pm
GetHuman-smithcup indicated the issue is not fixed yet.
Aug 4th, 2020 1:31am

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