I purchased a heater*ac unit in June, ****. The heater does not work, and has developed...

GetHuman3994614's customer service issue with Sears from November 2019

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The issue in GetHuman3994614's own words
I purchased a heater*ac unit in June, ****. The heater does not work, and has developed a water leak. * times I have been scheduled for service, * days in a row, *am-*pm. Nobody showed up, and did not call me to say they could not come. When I called the customer service *, I was placed on hold indefinitely, and bounced around from one person to another, with no positive results. I am VERY DISPLEASED with this gross lack of service. Please contact me ASAP because the house gets very cold at night. Thank you, Lamont C. O'Neil

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Customer service issue
Reported by GetHuman3994614
Nov 25th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 2383 others
0 customers following this


GetHuman3994614 started working on this issue
Nov 25th, 2019 10:33pm
GetHuman3994614 indicated the issue is not fixed yet.
Nov 27th, 2019 1:51am

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