I opened a account with you guys my first purchase was a ring I sure I got the the ins...

GetHuman-mossjane's customer service issue with Sears from February 2019

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I opened a account with you guys my first purchase was a ring I sure I got the the insurance at the same time but I have moved and it is packed up don't you keep records of my first purchase it was the reason I opened the account I sent the ring back to get fixed after a stone fell out but it will cost me a ***.** to get it fixed unless I find the insurance papers please let me know if you have it on file my name is Janetta Moss my number is **********
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Customer service issue
Reported by GetHuman-mossjane
Feb 28th, 2019 - 3 mons ago
I have an issue with Sears too
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Feb 28th 4:59pm