Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-chareyer may need:
Account name, Account address, Account email, Account phone number, Order number, and Order date
Top Tip from another customer
If you need to schedule service for a warranty claim you should call 888-203-9631
The issue in GetHuman-chareyer's own words
I bought a refrigerator on January **. It stopped working yesterday. After being on the phone most of the day with Sears representative, they agreed to replace the refrigerator and told me it would be delivered on Monday. And then I got home and received an email that came out at *:** PM and told me to contact a service representative to schedule an appointment for a repair person. A repair person was already at my house today and told me it would be * to * weeks for a part to come in. I am confused as to what is happening
GetHuman-chareyer did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
How GetHuman-chareyer fixed the problem
We are waiting for GetHuman-chareyer to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.