I bought a refrigerator on January **. It stopped working yesterday. After being on the...

GetHuman-chareyer's customer service issue with Sears from February 2019

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The issue in GetHuman-chareyer's own words
I bought a refrigerator on January **. It stopped working yesterday. After being on the phone most of the day with Sears representative, they agreed to replace the refrigerator and told me it would be delivered on Monday. And then I got home and received an email that came out at *:** PM and told me to contact a service representative to schedule an appointment for a repair person. A repair person was already at my house today and told me it would be * to * weeks for a part to come in. I am confused as to what is happening
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Sears

Customer service issue
Reported by GetHuman-chareyer
Feb 27th, 2019 - 3 mons ago
I have an issue with Sears too
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Seen by 2 customers so far
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GetHuman-chareyer started working on this issue
Feb 27th 11:46pm