I just received my order of curtains and only one is what I ordered. One wrong color...

GetHuman-ramhigh's customer service issue with Sears from November 2018

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The issue in GetHuman-ramhigh's own words
I just received my order of curtains and only one is what I ordered. One wrong color * wrong pattern. I needed four sets and only one is correct. I do not have a printer so I cannot print out a return lable what are my options? How can I get the correct three pairs of tiers? If I cannot get the other three all have to go back. This is the first time I used online shopping and it is not off on a good experience.
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Sears

Customer service issue
Reported by GetHuman-ramhigh
Nov 29th, 2018 - 9 mons ago
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Seen by 6 customers so far
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GetHuman-ramhigh started working on this issue
Nov 29th, 2018 1:13pm